173 Privacy Policy — Protection of Your Personal Information
This Privacy Policy explains how the 173 platform collects, uses, stores and protects the personal information of users in Malaysia. Your privacy is our priority, and we are committed to managing your data transparently and responsibly.
By using the 173 platform, you agree to the data protection practices described in this document.
1. Information We Collect
When you register and use the 173 platform, we collect several categories of information to ensure the service operates properly and securely:
Account Information
Includes your full name, email address, phone number, username and password provided during registration. This information is required to verify your identity and grant access to your account.
Device & Browser Information
We automatically collect technical data such as device type, operating system, browser type, IP address, time zone and screen resolution. This information helps us optimise the user experience, particularly for mobile users in Malaysia.
Payment Information
For deposits and withdrawals in Malaysian Ringgit (RM), we collect relevant payment information such as your bank name, account number associated with FPX, or the name of your e-wallet such as Boost or Touch 'n Go eWallet. Full card numbers and banking passwords are never stored by 173.
Usage Data
We record in-platform activity such as games played, bets placed, login and logout times, and interactions with platform features. This data is used to improve service quality and detect any suspicious activity.
2. How We Use Your Information
173 uses the information collected for the following purposes:
- Account management: Creating, verifying and maintaining user accounts, and enabling secure login.
- Transaction processing: Processing MYR deposits and withdrawals accurately and securely using Malaysian local payment methods.
- Customer support: Helping resolve queries, complaints and technical issues reported by users.
- Platform security: Detecting and preventing fraud, unauthorised access, account misuse and other unlawful activities.
- Service improvement: Analysing usage patterns to improve the platform's design, performance and content.
- Legal compliance: Complying with legal and regulatory obligations applicable in Malaysia when required by the relevant authorities.
173 will not use your information for any purpose beyond those stated above without first obtaining your consent.
3. Cookies & Tracking
The 173 platform uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device when you access our website.
We use three main types of cookies:
- Session cookies: Required to maintain your login status during an active session. These cookies are automatically deleted when you close your browser.
- Functional cookies: Saving your preferences such as language, display settings and login details (if you choose to be remembered) for a more convenient experience on future visits.
- Analytics cookies: Helping us understand how users interact with the platform — including the most frequently visited pages and time spent — solely for the purpose of platform improvement.
You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of some 173 platform features.
4. Data Storage, Security & Third-Party Sharing
Storage & Security
All user personal data is stored on secure servers with industry-standard encryption. We enforce strict access controls — only authorised personnel may access user personal information, and only when necessary to carry out service functions. Financial transaction data in MYR is retained for the period required under Malaysian law.
While 173 takes these security measures seriously, no online system can be guaranteed completely secure. Users are also responsible for keeping their own passwords and devices safe.
Sharing with Third Parties
173 does not sell, rent or disclose users' personal information to third parties for marketing purposes. Information is only shared in the following circumstances:
- Malaysian local payment service providers that process MYR deposit and withdrawal transactions on behalf of 173, subject to strict confidentiality agreements.
- Government or law enforcement authorities where required by Malaysian law or a valid court order.
- Third parties involved in a merger, acquisition, or transfer of platform assets, in which case users will be notified in advance.
5. User Rights Over Personal Data
As a 173 user based in Malaysia, you have the following rights regarding your personal data:
You have the right to request a copy of the personal information we hold about you. Requests can be made via our support email.
If your information is inaccurate or outdated, you can update it directly in your account settings or contact the 173 support team.
You may request account closure and deletion of your personal data, subject to any applicable legal retention requirements.
To exercise any of the rights above, please contact the 173 team at [email protected]. We will process your request within a reasonable timeframe.
6. Policy Amendments & How to Contact Us
173 reserves the right to amend this Privacy Policy at any time. Any significant changes will be clearly displayed on this platform. It is the user's responsibility to review this policy periodically. Continued use of the platform after any amendments are published will be deemed acceptance of the updated policy.
This Privacy Policy governs how 173 manages the data of Malaysian users and is intended to comply with applicable data protection legislation in Malaysia. All disputes relating to data privacy will be resolved in accordance with Malaysian law.
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us via email at [email protected]. The 173 support team is available seven days a week in Bahasa Melayu. You may also refer to our FAQ page for more information.
Your Data Is Safe with 173
We are committed to protecting your privacy. Register with confidence, or reach out if you have any questions about data protection.